Parcel Tracking
Please complete both the fields below to track your parcel.
If you cannot resolve your query via this page and would like support from your local delivery depot, please Contact Us.
Receiving a Parcel
If you’re expecting a parcel from The APC Network, you can track your delivery and manage your options online through APC Choice.
Whether you want to check the status of your parcel, change your delivery date, or rearrange a missed delivery, APC Choice gives you full control of your delivery until it’s complete. You can still access these options if our driver attempted delivery and left you a card.
Simply choose the option that works best for you:
- Reschedule your delivery for a date that suits you
- Collect your parcel from your local APC depot
- Leave your parcel in a safe place at your chosen location
- Leave your parcel with a neighbour
- Collect from a local Parcelly store for added convenience
Visit APC Choice to track your parcel and manage your delivery.
Missed your delivery?
Rearrange your delivery using APC Choice.
Please note:
- Parcels cannot be collected on the same day that delivery was attempted
- For next-day depot collections, requests must be made before 7:00pm
- If we do not receive a response within 3 days, the parcel may be returned to the sender